Kirsty Sedgman is a theatre lecturer at the University of Bristol specialising in audience research. Her new book The Reasonable Audience, on audience behaviour and the theatre etiquette debates, is due to be published by Palgrave very soon. She is currently engaged in a three-year British Academy postdoctoral research fellowship investigating regional theatre audience engagement through time. www.kirstysedgman.com, @KirstySedgman